Industrial excellence

World Class Manufacturing

In its factories, Ariston Thermo applies the WCM methodology to continuously improve productivity and the Quality of products and services, guaranteeing safety and environemental protection.

The main advantages of WCM in Ariston Thermo:

  • Customers receive a high-Quality product and service ensuring immediate feedback
  • Operators receive better training and work in a more comfortable and safer environment
  • Significant reduction of the environmental impact of the plants
  • Energy efficiency is systematically monitored
  • Optimised procurement of raw materials, rotation of inventories and work shifts
  • More effective internal handling of raw materials and more efficient external transportation
World Class Manufacturing


The World Class Manufacturing methodology, implemented in 2010, is now operational in 13 plants; it provides an integrated system of standardised tools, designed to standardise processes, eliminating waste and improving quality, safety, environmental protection and people involvement. 

World Class is a constantly developing program, which is now also extended to distribution logistics, which enables not only the current service level to be improved, but also to have a vision of the medium and long-term prospects, in keeping with the future industrial challenges.


The application of World Class Manufacturing passes through effective use of automation and constant improvement of all processes, focussing on quality, environment and safety. In this respect, two examples of best practice are collaborative robots, which work in synergy with operators and no longer in a restricted area and the introduction of real-time motion capture suits to record data on human movements and contribute to improving ergonomics.


Ariston Thermo and Elica hosted the WCM Awards 2017, a prestigious biennial global event, during which the excellences in World Class
Manufacturing methodology from companies and manufacturing sites around the world have been awarded. On 30 November, Fabriano,
in the Marche region, was transformed for a day into the global centre for manufacturing innovation, bearing witness to the key role of the region’s manufacturing excellence in Italy. During the event, awards were presented which had been won over the past two years by various facilities of the companies which belong to the WCM programme. Among the facilities awarded, there were also two Ariston Thermo plants at Osimo and Arcevia, which won the Bronze Medal.

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