Sustainable comfort for everyone

Our purpose is to provide everyone, in every corner of the world, with high-quality heating and hot water solutions, while protecting the environment.

The Sustainable Development Goals (SDGs) are a set of 17 global goals agreed by the General Assembly of the United Nations in 2015 with the Resolution “Transforming Our World: the 2030 Agenda for Sustainable Development” and a promise: leaving no one behind
These goals were unanimously endorsed by all 193 Member States of the General Assembly of the United Nations.

The 17 goals are supported by 169 targets, which are measured thanks to a list of 244 global indicators.

With respect to the 17 goals, the economic, social and environmental impacts generated through Ariston Thermo’s operations contribute towards 9 of them.

ROAD TO 2022
2019 KEY FACTS AND FIGURES
BELIEVE IN SUSTAINABILITY
Focus on
  • >80% of revenues generated from highly efficient and renewable products
  • >3 million tons of CO2 equivalent avoided thanks to our most evolved technologies
  • Bringing Comfort where it’s hard or impossible to find
    • of revenues from highly efficient and renewable solutions
    • in research and development investments dedicated to renewable products
    • 670.000 tons of CO2 equivalent avoided thanks to our high-efficiency technologies since 2018
    • in its first year,it allowed to conduct 22 new studies on climate change thanks to the Ariston Comfort Zone
    • Aristide Merloni Foundation: supporting local communities since 1963
    INSPIRE THROUGH EXCELLENCE
    Focus on
  • Double-digit growth growth of profitable revenues
  • 80% of turnover from innovative products (younger than 5 years)
  • Up to 800.000 connectivity-ready products
    • growth of profitable revenues compared to 2018
    • Lydos Hybrid best product 2019

      Auna Awards, Spain

    • over 250,000 connectivityready products sold in the last 2 years
    • of turnover from innovative products (younger than 5 years)
    • Passion for excellence: towards a World Class Company
    • 30% of connected products remotely monitored from our technical support centre
    START FROM CUSTOMERS
    Focus on
  • >95% of products require no technical interventions in their first 5 years of service
  • Excellence Class Service in NPS at Group level and in all countries
    • of products require no technical interventions in their first 5 years of service
    • 10 YEARS warranty
    • environmental quality  and safety certification  at corporate level
    • Million people in the world use and appreciate our products every day
    • Working days in training for service centre partners
    • 5 international technical committees to identify potential areas for improvement of the products
    PEOPLE COME FIRST
    Focus on
  • Local resources holding more than 80% of managerial positions (84% in 2019)
  • More than 60% of managers coming from internal career paths (66% in 2019)
  • 0 injuries in our production sites (45% of our plants had no injuries during 2019 and the injury frequency has seen a reduction of 27% vs 2018)
    • people across 42 countries of 53 different nationalities
    • WARMINGYOURTALENT
      engaging recruitment process to introduce candidates to the company’s culture
    • 38% of white collars are Millennials
    • OHSAS 18001:2007 occupational health and safety management system corporate certification
    • CANDIDATE EXPERIENCE SURVEY listening to candidates and NPS to continuously improve the talent acquisition process
    • new hires of which 74% are millennials
    PROCEED FROM INTEGRITY
    Focus on
  • Defining a structured model of sustainability governance (starting from 2018)
  • Training 100% of our people on Ariston Thermo ethics and integrity culture (starting from 2018)
    • 5 independent board members (45% of total)
    • update to the organisation and management model and the code of ethics
    • Worldwide Whistleblowing process
    • BN € the economic value generated and distributed in 2019
    • Trade Compliance Project
    • the journey begins with integrity
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